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Age UK Gloucestershire Age UK Gloucestershire's Help Team
PROJECT DESCRIPTION

Annually, our Help Team support up to 4,600 older people, their families and carers in Gloucestershire to access the benefits they are entitled to, receive information, advice and guidance to navigate later life challenges, and to connect socially reducing loneliness so they can age well, their way.

Beneficiaries

  • Elderly / Old People

    older people who reside in Gloucestershire, their families and carers who are not claiming the benefits they are entitled to receive due to complext application process and lack of awareness

  • Number of beneficiaries - 4600

    Each beneficiary receives average of 3+ support contacts

Geographic reach

  • England: Gloucestershire
BENEFICIARIES REACHED ANNUALLY

4600

Average person receives 3+ support contacts from our team

SIZE OF PROJECT PER ANNUM

£480,320.00

TIMELINE

Apr 2026 Onwards

Project Outcome Targets

£13 million in benefits identified for Gloucestershire's older people

4,600+ older people, their families and carers supported

99% support satisfaction rate from beneficiaries

Project Activities

  • Conduct 200 benefit checks for older people who contact our Help Team by phone

  • Support the submission of 275 Attendance Allowance applications & 200 Blue Badge applications

  • Conduct 280+ home visits to support older people with complex application form completion

  • Offer information and advice to older people based on their individual needs to navigate later life

  • Offer a befriending service to socially connect those who are experiencing loneliness

Resources Needed For The Project

Resource Description Quantity needed When needed How this donation supports the project (Enabling Actions or KPIs)
MONEY We have a shortfall for FY26/27 £120,320 Flexible Maintain exisiting reach
Project Impact and Partners
IMPACT REPORTING

Bi-annually

March 2021

SUSTAINABLE DEVELOPMENT GOALS
UN SDG 3: Good Health and Well-being UN SDG 1: No Poverty UN SDG 2: Zero Hunger UN SDG 10: Reduced Inequality UN SDG 17: Partnerships to achieve the Goal
How we monitor the quality and results of our work

By recording interactions as cases in our CRM as well as through our evaluation feedback process

WHO IS ALREADY FUNDING THE PROJECT?

Julia Rausing Trust

National independent grant giver

Barnwood Trust

Local grant giver

Summerfield Trust

Local grant giver

National Lottery

Awards for All - national grant giver
OTHER PARTNERS

VCSE Alliance

Gloucestershire